Cartier Watch Repairs & Servicing
Independent, official Cartier authorised service centre. Using genuine parts or Swiss-grade equivalents and OEM standard tooling to restore your timepiece’s elegance to factory specifications.
Lancashire’s Premier Independent Cartier Specialists
Cartier is the “Jeweller of Kings,” and their timepieces are as much haute joaillerie as they are precision instruments. Whether you own the iconic Tank, the aviation-inspired Santos, or the elegant Ballon Bleu, these watches require a delicate touch. You need a partner who understands the intricate case screws of the Santos and the ultra-thin tolerances of the Calibre 430 MC. At Prime Time Watch Repairs, we provide dealer-level care, ensuring your watch retains its flawless finish and mechanical accuracy, without the 12-week manufacturer waiting list.
FBHI & BHI Accredited
Master Watchmaker handling your timepiece.
Genuine
Parts
Strictly authentic Cartier components used.
Fast
Turnaround
Servicing in weeks, not months.
2 Year
Warranty
Comprehensive cover on all workmanship.
Full Cartier Watch Service
Here at Prime Time, we specialise in the repair and servicing of all Cartier models, from quartz Must de Cartiers to complex automatic Pashas. All work is carried out on-site in our state-of-the-art workshop. We offer a comprehensive 2-year warranty on all our Cartier servicing.
A full service includes:
- Complete Disassembly: Stripping down of the watch movement to the individual bridge and wheel.
- Ultrasonic Cleaning: Gentle but effective chemical cleaning to remove old oils and dust.
- Part Replacement: Replacement of minor wear parts (if needed) using genuine Cartier components.
- New Mainspring: Installation of a fresh mainspring for consistent power delivery (vital for ultra-thin movements).
- Movement Re-assembly: Precise rebuilding using specific low-viscosity oils for quartz trains or synthetic lubricants for automatics.
- Regulation: Electronic testing and regulation to ensure timekeeping meets manufacture standards.
- Refinishing: The case and bracelet are stripped for expert polishing (Note: We use specific techniques to preserve the screw heads on Santos and Love bracelets).
- Resealing: The watch is re-cased with new seals and pressure tested (crucial for the square Tank cases which are prone to leaks).
- Blue Cabochon Check: Inspection of the signature sapphire crown for chips or looseness.
- Quality Control: A 7-day cyclical test before return, complete with a 2-year warranty and complimentary watch pouch.
Specialist Cartier Services
Other Cartier Services
Specialist Care for your Cartier
Cartier watches blend jewellery with mechanics, presenting unique challenges that we are equipped to handle.
We are particularly experienced with the Calibre 057 and 157 quartz movements found in the Tank Solo and Tank Française. A common issue is coil failure due to battery leakage. Unlike standard jewellers who might write the watch off, we can replace the coil block individually or the entire circuit, saving the watch.
Furthermore, on the Cartier Santos 100, we frequently address issues with the automatic winding reversers. If your Santos isn’t holding power, it’s often because these wheels are worn. We replace them as standard during a service. We also specialise in the correct waterproofing of square cases—a notoriously difficult shape to seal against water. We use custom-shaped dies to ensure the pressure is applied evenly when sealing the crystal.
Genuine Cartier Parts & Swiss-Grade Alternatives
To maintain the prestige of your Cartier, we aim to use genuine parts for internal repairs. This ensures the finishing on the movement bridges remains consistent. However, for vintage pieces where parts are scarce, or to provide a cost-effective solution for older quartz models, we can utilise high-grade Swiss alternatives. We will always consult you before using non-branded components.
See why hundreds of customers trust us with their Cartier
Frequently asked questions
We recommend changing the battery every 2 to 3 years. Do not leave a dead battery inside the watch, as Cartier movements are very susceptible to damage from leaking battery acid. If the watch stops, bring it to Prime Time immediately.
Yes. We are experts in polishing Cartier’s 18k gold and steel surfaces. We can remove scratches and scuffs, but we are careful not to over-polish, ensuring the sharp edges and screw motifs remain defined.
The blue stone (synthetic spinel or sapphire) is a key Cartier feature. If it breaks, we can remove the remaining fragments and set a new, genuine stone into the crown, or replace the crown entirely if the metal is damaged.
Modern Santos models are water-resistant, but square watches are harder to seal than round ones. We strongly recommend a pressure test every year if you plan to swim with it. Vintage Santos models should generally be kept dry.
We offer a 2-year warranty on all Cartier servicing. This covers all work carried out and parts replaced, ensuring your timepiece remains a reliable companion for years to come.
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