Watch Repair & Servicing
Specialist Rolex, Omega & Luxury Watch Repairs
BHI Accredited Time Served Watchmaker. Specialising in Rolex, Omega, Cartier, and TAG Heuer. Restoring timepieces for over 20 years. Secure nationwide postal service.
Nationwide Watch Repair Service. Safe, Secure, Simple.
Don’t let distance compromise quality. Our secure postal service brings dealer-level craftsmanship to your door, wherever you are in the UK.
1. Receive Instructions
Fill out our booking form. We will email you a booking reference and secure packaging guide.
2. Post Your Watch
Send your watch (wrapped securely, without the original box) via Royal Mail Special Delivery for fully insured peace of mind.
3. Inspection & Quote
We inspect your watch upon arrival and call you with a fixed-price quote for the work.
4. Approval
We only start work when you say yes. If you decline, we simply return the watch for a £15 postage fee.
5. Payment
Once the repair and quality control checks are complete, we email an invoice for Bank Transfer or card payment using Stripe.
6. Secure Return
Your watch is posted back to you via Royal Mail Special Delivery (Next Day by 1pm).
Popular watch services
We specialise in major brands
We are independent specialists in the world’s most prestigious horological marques. Select your brand below to learn more about our specific expertise.
See why hundreds of customers trust us with their watches
Your Watch, In Expert Hands.
“My name is Steven Forshaw. I don’t just own the business; I’m the one at the bench.”
When you send your watch to Prime Time, it isn’t going to a faceless service centre to be passed around a conveyor belt. It is coming to me and my small, dedicated team.
I started this business in 2021 with a simple goal: to offer the technical standard of a main dealer, but without the corporate red tape or the 12-week waiting lists. With over 20 years of experience—starting as a 16-year-old apprentice—and as a Fellow of the British Horological Institute, I treat every watch not just as a job, but as the personal possession it is.
Back