Watch Repair & Servicing

Specialist Tag Heuer, Cartier, Rolex & Luxury Watch Repairs

BHI Accredited Time Served Watchmaker. Specialising in Rolex, Cartier, TAG Heuer and vintage watches. Restoring timepieces for over 20 years. Secure nationwide postal service.

Get a free estimate How postal repairs work

Nationwide Watch Repair Service. Safe, Secure, Simple.

Don’t let distance compromise quality. Our secure postal service brings our personal service and craftsmanship to your door, wherever you are in the UK.

1. Receive Instructions

Fill out our booking form. We will email you a rough quote for you to decide before sending.

2. Post Your Watch

Send your watch (wrapped securely, without the original box) via Royal Mail Special Delivery for fully insured peace of mind.

3. Inspection & Quote

We inspect your watch upon arrival and call you with a fixed-price quote for the work.

4. Approval

We only start work when you say yes. If you decline, we simply return the watch for a £15 postage fee.

5. Payment

Once the repair and quality control checks are complete, we email an invoice for Bank Transfer or card payment using Stripe.

6. Secure Return

Your watch is posted back to you via Royal Mail Special Delivery (Next Day by 1pm).

Popular watch services

Watch Servicing

Battery & Reseal

Polishing & Refurbishment

Dial Restoration

Glass Replacement

Bracelet Repinning

We specialise in major brands

We are independent specialists in the world’s most prestigious horological marques. Select your brand below to learn more about our specific expertise. Don’t see your brand there? Drop us an email to see if we can help as we do repair most brands…

See why hundreds of customers trust us with their watches

Your Watch, In Expert Hands.

My name is Steven Forshaw and I’ve been in the trade for over 20 years. I started Prime Time in 2021 and have a reputation for good customer service.

When you send your watch to Prime Time, we aim to provide you with a unique personal service. Our front of house team are very welcoming and will look after you.

Our dedicated watch workshop team of three qualified watchmakers ensure your watch is looked after by a professional with experience. If you want to speak to a watchmaker, we are right next door and happy to offer advice. We have a viewing window into the workshop so you can see what goes into a state of the art watch repair centre.

We also have a dedicated watch polishing room run by our brand trained watch polisher Mike who is also on hand to offer advice.

All of our certificates are hung in the boutique to show off our experience and give you peace of mind when you bring in your beloved timepiece for repair.

Also follow us on social media for all of our updates and what’s going on at Prime Time and Cedar Farm!

About Prime Time